FAQ — Growth Believer

Question 1

What types of products do you sell?

Accepted Answer

We sell digital products including ebooks, worksheets, planners, templates, and online courses — all focused on personal growth, productivity, and mindset development.

Question 2

How do I access my downloads after purchase?

Accepted Answer

After a successful payment, you'll receive a confirmation email with download links. You can also access all your purchases anytime from your account dashboard under My Downloads.

Question 3

Are the download links permanent?

Accepted Answer

Download links in your confirmation email are valid for 48 hours. However, you can always regenerate fresh links from your account dashboard — those are available as long as your account exists.

Question 4

What file formats are the products in?

Accepted Answer

Most ebooks and guides are in PDF format. Templates are provided in PDF and editable formats where applicable. Course content is delivered as video and PDF materials.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, UPI, net banking, and popular wallets through Razorpay — India's most trusted payment gateway.

Question 6

Are your prices in Indian Rupees?

Accepted Answer

Yes, all prices are listed and charged in Indian Rupees (INR). No hidden charges or foreign transaction fees.

Question 7

Do you offer discounts or coupons?

Accepted Answer

Yes! We run seasonal promotions and offer coupon codes to our newsletter subscribers. Sign up for our newsletter to be the first to know about deals.

Question 8

Is my payment information secure?

Accepted Answer

Absolutely. We use Razorpay for all payment processing — your card details are never stored on our servers. All transactions are encrypted and PCI-DSS compliant.

Question 9

What is your refund policy?

Accepted Answer

Due to the digital nature of our products, we generally do not offer refunds once a product has been downloaded. However, if you experience a technical issue that prevents you from accessing your purchase, please contact us and we'll make it right.

Question 10

Can I share the products I purchase?

Accepted Answer

Our products are licensed for personal use only. Please do not share, resell, or redistribute any content you purchase. Each purchase is for a single user.

Question 11

What if I accidentally purchased the wrong product?

Accepted Answer

Contact us within 24 hours of purchase and we'll do our best to help. We review these on a case-by-case basis.

Question 12

Do I need an account to purchase?

Accepted Answer

You can browse and purchase without an account, but creating one lets you access your downloads anytime, view order history, and manage your profile.

Question 13

I didn't receive my confirmation email. What should I do?

Accepted Answer

First, check your spam or promotions folder. If it's not there, log into your account and go to My Downloads — your purchase should be there. If you still have trouble, contact us.

Question 14

How do I reset my password?

Accepted Answer

Go to the login page and click 'Forgot password'. We'll send a reset link to your registered email address.

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Frequently asked questions

Products & Downloads

Payments & Pricing

Refunds & Policies

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